Privacy Policy

Legal

How Wakehouse Miami handles information

Last updated: July 30, 2026. Wakehouse Miami may receive names, phone numbers, email addresses, inquiry details, communication preferences, guest information, and reservation context that a person chooses to provide. Information entered into the website concierge may also be stored so the team can answer questions, identify missing knowledge, and improve support.

Reservations and payments are processed through FareHarbor or another clearly identified provider. Payment card details submitted directly to those services are handled under their systems and privacy practices rather than stored by this website. Social feeds, maps, analytics, security services, email tools, and embedded content may also receive limited technical information under their own policies.

The website may use essential cookies, analytics, security logs, device and browser information, approximate location, referring pages, and interaction data to operate the site, measure performance, prevent misuse, understand demand, and improve guest experiences. Wakehouse Miami does not sell personal information.

Information may be used to answer inquiries, support reservations, provide requested services, communicate operational updates, improve the website and concierge, understand marketing performance, maintain safety and security, comply with law, and protect the rights of guests and the business.

Wakehouse may share information with service providers only when reasonably needed for hosting, booking, analytics, communications, security, professional advice, or legal compliance. Information may also be disclosed when required by law, to address fraud or safety, or as part of a business reorganization. Service providers are expected to use information for the services they perform.

Information is retained only as long as reasonably needed for the purpose collected, operational records, legal obligations, dispute resolution, and security. Reasonable administrative and technical safeguards are used, but no website, email, or online storage system can guarantee absolute security.

A person may contact info@wakehousemiami.com to ask about personal information, request a correction or deletion where applicable, withdraw a marketing preference, or raise a privacy question. This website is not directed to children, and a parent or guardian should contact the team if they believe a child submitted information without appropriate consent. This policy may be updated as the business, providers, and legal requirements change.